Tested to trust: Camille on turning safety and procedures into performance
In our Toulouse workshops, a culture of disciplined procedures is how safety becomes speed. Camille, one of our senior quality engineers, explains how we turn trust into measurable performance.
Every aircraft we release to service passes through the same unglamorous cadence: a checklist, a second pair of eyes, a signature. We do not celebrate that cadence — we protect it. The reason our dispatch reliability is 99.2% is not any single hero; it is the hundreds of engineers who refuse to skip a step.
"Procedures are not the opposite of speed," Camille says. "They are how we earn the right to move fast." After fifteen years on the line, she leads the internal audits that keep our shop floor aligned with Part-145, Part-21, and our own internal standards — which are, in several areas, stricter than the regulators require.
Her approach is unusually transparent. Every finding is published to the team within 24 hours, root-caused within a week, and closed out within a month. That visibility, she argues, is what turns procedures from paperwork into culture. "When everyone can see where we slipped, nobody pretends it did not happen."
It is the reason Avio Air customers can walk onto the shop floor unannounced. Fifty years of aircraft manufacturing, and the discipline is only tightening.